Guildford, Surrey - Distant Landlord
I can't tell you how much stress you have taken out of my life, it has been wonderful dealing with you and your New Leaf Homes' team this year.
Thank you so much!
- Ms Nikki Cullis
Guildford, Surrey - Overseas Landlord
I have had the pleasure of dealing with New Leaf Homes over the last 5 years, as an overseas landlord, and have received the most professional and courteous service at all times. All the staff are very knowledgeable and experienced and have dealt with every situation that has arisen promptly and without fuss.
I would recommend them as a company to do business with anytime.
- Ms L Skeldon
Tongham, Surrey - Shared Ownership Seller
My wife and I needed to sell our shared ownership house asap in late 2010. Our previous buyers had pulled out and we were due to move into our rental property in December.
After trying and failing to sell through the shared ownership websites, we asked New Leaf Homes to Market our house. The house sold within a week!
The service did not stop there, as they continued to smooth the exchange and completion between the parties especially as the buyers solicitors were very poor.
Thank you New Leaf Homes.
- Mr A Strong
Brixham, Torquay - Lease Option Investor
I am writing to thank you and Sarah for your help in progressing the lease option on our house in Brixham, South Devon.
After months of shilly-shallying with other agents (and eighteen months of no sensible offers when the house was advertised on a straight sale basis) things really took off when we put finding a tenant buyer in your hands. The new tenant buyers are delighted that they have the opportunity to get back on the housing ladder and we of course are pleased that a house which was costing money is now producing an income and we know exactly how much we will receive when the option to purchase is exercised.
It was particularly helpful that you were able to deal both with the tenancy and the option agreement, and to liaise with the appropriate solicitors.
Thank you again, and if we have any other similar deals in the future we know where to come.
- Dr David Orton
Lease Option Sellers, Cobham
We needed to sell our property, fast! Seven and a half months on and two agents later we were still looking for a buyer. We were beginning to lose hope until Vivien from New Leaf Homes explained the Lease Option Strategy to us. This created a doorway to enable us to move on with our lives more quickly and suited our circumstances.
Due to the slow market for normal buyers we had a 'No Show' at the show day, and the market seemed stagnant! Vivien suggested that we adjust the price slightly and within a day we had two tenant buyers really keen to purchase. The first couple viewed the house and put in a full asking price offer straight away, by the end of the night, all the initial paper work had been done - everyone wins! The sale has solved our immediate needs and there are no fears of a chain falling apart.
- Steve and Kelly Kempshall
Lease Option Buyers, Cobham
We had been renting and have gone through 2 properties in 18 months and we needed some stability for our daughter.
Without having enough of a deposit to buy conventionally, we decided to find out what a Lease Option was all about. The agent, Vivien was great and explained the whole process which was simple and an honest way of getting onto the property ladder.
After viewing the property we put in an offer immediately, it was signed by the owners 30 minutes later and we celebrated together over a cup of tea; without the fear of being gazumped. The house is ours, we can renovate, add an extension and convert the garage - making it home.
- Tom and Tana Richards
New Leaf Homes Work Experience
This summer, I had the chance to work with Vivien and Sarah of New Leaf Homes, as part of my Business Management work placement in the UK.
As a French student, it was my first experience both visiting and working in England. I realise that as my first working experience I don't have anything to compare it to. However, working with Vivien has been one of the best experiences of my life.
In French, we describe excellence quite simply as 'La Creme de la Creme'. New Leaf Homes is and will be the best Sales and Lettings Agency in Guildford because of Vivien and Sarah's determination to transform the way people perceive estate agents.
Personally, I cannot thank them enough for their patience, understanding and desire to teach me the skills I will need in the future.
Vivien and Sarah, please don't ever change!
I will miss you both so much, please know that you are always welcome in my house in France!
- Marion Cottalorda
Well Walk, Hampstead
We just wanted to say a big thank you to you for everything you've done with regard to the finding of a new fantastic family home for us in London, Hampstead.
From the outset right through to the fine tuning we have been impressed with the approach and professionalism of Vivien and Sarah. We found their enthusiasm and energy refreshing, they inspired confidence, used innovative and very smart negotiation tactics and were very helpful, friendly and approachable - quite a contrast to the stereotyped image of the Estate Agent.
Once we signed the tenancy agreement the support was on going and liaising between us and owners invaluable. During our 11 years in London we have dealt with many other (London based) estate agents, and I would rank New Leaf Homes as head and shoulders above the rest. Professional, focused, determined and attentive - a real breath of fresh air!
With your knowledge, decades of expertise, innovative service, we would certainly recommend anyone selling or letting a property, to use New Leaf Homes.
Thanks again and should we move again, we will definitely be in touch!
- Brigitte Carbonare
Kirton Road, Sheffield
I had been struggling to find a tenant in a property I own in Sheffield for a couple of months, even though it was being advertised by two local agencies. The property is a smallish three bedroom semi, but well decorated, and I could not understand why it would not let.
Vivien's details were passed to me by a friend. She came across as a very pleasant person always willing to help me so I provided her with all the details she needed.
Within five days she had managed to line up four viewings, double what the previous agencies had acheived in a month, and after four weeks of showing people around, it was finally let to a single lady who is now well settled.
Had it not been for all the help and hard work from Vivien and her team at New Leaf Homes, I may well still be trying to find a tenant now costing me lots of money in lost rent.
Thank you Vivien for everything you have done.
- Mr Russell Beese
Braddons Street, Torquay
I am writing to thank you for the professional and efficient manner in which you found suitable tenants for my property in Torquay.
I must admit that I was slightly sceptical about placing my vacancy with a letting agent in a different locality from the house but you came up trumps, sourcing suitable prospective tenants much faster than local lettings agents!
Well done, and be assured that I will think of you first for all future lets.
With very best wishes.
- Mr David Orton
Blackburn Way, Godalming
I wanted to thank you for all your help and perseverance with helping us find a property to rent.
We were nervous as to whether we would be able to find the right location - you understood our requirements and worked to source the right place.
Thank you for your efforts and excellent service. It was great!
- Michael & Lena Parker
Lucas Green, West End, Woking
Dear Vivien, I would like to thank you for the efficient and friendly service offered by New Leaf Homes. I was amazed at how quickly you found a tenant, and how smoothly the process went.
- Richard Bos
Hi Vivien, I would like to thank the New Leaf Homes team for helping me find an ideal property to rent very quickly and making the process very smooth and hassle free!
I also found the Tenant Tips and information you provided very useful. The New Leaf Homes team are very friendly and keep you updated every step of the way!
- Emily Reynaud